rckrdmrd
27b4e7bccf
- Update docs/_MAP.md with new phase references - Add docs/04-fase-saas/ phase structure - Add docs/05-fase-ia/ phase structure Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
127 lines
2.7 KiB
Markdown
127 lines
2.7 KiB
Markdown
---
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id: MAP-MGN-021-whatsapp-business
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title: Mapa de Navegacion - WhatsApp Business
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type: NavigationMap
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status: Draft
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version: 1.0.0
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created_date: 2026-01-13
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updated_date: 2026-01-13
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---
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# Mapa de Navegacion - MGN-021: WhatsApp Business Dental
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## Estructura del Modulo
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```
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MGN-021-whatsapp-business/
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+-- README.md <- Vision general
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+-- _MAP.md <- ESTE ARCHIVO
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+-- requerimientos/
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| +-- INDICE-RF-WHATSAPP.md
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| +-- RF-WHATSAPP-001.md <- Recepcion mensajes
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| +-- RF-WHATSAPP-002.md <- Procesamiento LLM
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| +-- RF-WHATSAPP-003.md <- Templates dentales
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+-- especificaciones/
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| +-- INDICE-ET-WHATSAPP.md
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| +-- ET-WHATSAPP-DATABASE.md
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| +-- ET-WHATSAPP-BACKEND.md
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| +-- ET-WHATSAPP-FRONTEND.md
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+-- historias-usuario/
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| +-- INDICE-US-WHATSAPP.md
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+-- implementacion/
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+-- TRACEABILITY.yml
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```
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---
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## Templates WhatsApp Dentales
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| Template | Uso | Aprobado Meta |
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|----------|-----|---------------|
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| recordatorio_cita_dental | 24h antes de cita | Pendiente |
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| confirmacion_tratamiento | Post-procedimiento | Pendiente |
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| instrucciones_postoperatorio | Cuidados especiales | Pendiente |
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---
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## Herramientas MCP Disponibles
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| Tool | Descripcion |
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|------|-------------|
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| consultar_odontograma | Ver piezas dentales |
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| consultar_historial_dental | Tratamientos previos |
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| agendar_cita_dental | Programar cita |
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| verificar_disponibilidad | Horarios libres |
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| consultar_cita_proxima | Proxima cita |
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| cancelar_reprogramar_cita | Modificar cita |
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---
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## Flujo de Mensaje
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```
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Paciente envia mensaje
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v
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Webhook recibe
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v
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LLM procesa (system prompt dental)
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v
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MCP ejecuta tools
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v
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LLM genera respuesta
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v
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Paciente recibe
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```
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---
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## Disponibilidad por Plan
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| Plan | Acceso WhatsApp IA |
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|------|-------------------|
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| Consultorio | No |
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| Clinica | No |
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| Centro Dental | Si |
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---
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## Indice de Documentos
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### Requerimientos
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| ID | Descripcion | Estado |
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|----|-------------|--------|
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| RF-WHATSAPP-001 | Recepcion de mensajes | Draft |
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| RF-WHATSAPP-002 | Procesamiento LLM | Draft |
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| RF-WHATSAPP-003 | Templates dentales | Draft |
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### Especificaciones
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| ID | Descripcion | Estado |
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|----|-------------|--------|
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| ET-WHATSAPP-DATABASE | Modelo de datos | Draft |
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| ET-WHATSAPP-BACKEND | Webhook y servicios | Draft |
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| ET-WHATSAPP-FRONTEND | UI bandeja | Draft |
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---
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## Normativas
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- NOM-013-SSA2-2015: No diagnosticar
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- LFPDPPP: Expediente es dato sensible
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- Consentimiento WhatsApp requerido
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---
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*Mapa | MGN-021-whatsapp-business | Clinica Dental*
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*Actualizado: 2026-01-13*
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